Privacy Policy

At Juracich ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Subscribe to our newsletter or marketing communications
• Create an account or register for our services
• Participate in our AI website audits
• Communicate with us via email, phone, or chat

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring URLs and website navigation patterns
• Time and date of visits
• Pages viewed and time spent on pages

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and customer support requests
• Sending you marketing communications (with your consent)
• Conducting AI-powered website audits and analysis
• Improving our website and services
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Analyzing website traffic and user behavior

3. AI and Data Processing

As an AI-powered agency, we use artificial intelligence technologies to:

• Analyze website performance and user experience
• Generate insights and recommendations
• Optimize content and design elements
• Identify market opportunities and competitive advantages

All AI processing is conducted with strict security measures and your data is never used to train public AI models without your explicit consent.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Third-Party Services

We use the following third-party services that may collect information about you:

• Google Analytics: For website analytics and performance monitoring
• Meta Pixel: For advertising optimization and conversion tracking
• AWS: For secure cloud hosting and data storage
• Resend: For email communications
• Cal.com: For scheduling meetings
• OpenAI/Anthropic: For AI-powered analysis (data processed securely)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure cloud storage with encryption at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing your information

To exercise these rights, please contact us at privacy@juracich.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information (which we do not do).

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: